Frequently Asked Questions

  • No previous experience with clay is necessary! All 101 classes welcome new-comers.

  • The Ceramics Dept. is located on the gorund floor of VIA - The Village. of Industry and Art (formerly Hamiloton and Furness Hall of UArts) at 320 S. Broad St. in Philadelphia, PA.

    You will enter using a key code for the Broad Street entrance that you will receive in a welcome email the week your class begins with all the info you’ll need to be prepared for class!

  • Do not worry if you cannot make it to every single class. Although we do not offer make-up classes you are welcome to utilize open studio hours throughout the week to keep practicing until you can come back.

    Our teachers can also briefly recap and catch you up on what you missed when you return.

  • 10am - 6pm Daily when there are no classes in either studio. You will receive a claendar at the start of class with open timelines.

  • More clay is available to purchase at the studio shop. We sell Standard Clay and its sold in 25lb. bags. Firing fees are included in the price of clay to keep things simpler for everyone.

    The studio shop is open daily from 10am-6pm. Please come before class to purchase clay if you’re taking a PM class.

  • You’ll be notifed about two weeks after your class ends and you can come by during open hours (10am-6pm) to pick up your work from the Finished Work Shelves which will be labled with your class.

    We will send you an email as soon as your work is ready for pickup via KilnFire. Please do not call or email asking if it is ready. 

  • Please email us directly at hello@theceramicsdept.com, so we can speak directly to your accessibility needs to see if we can meet them! VIA was built in 1826 and Scout (our landloard) is working towards improving access for everyone.

  • Here is our General FAQ